Sue has been working in the mortgage loan industry for over 30 years. She began her career after graduating from the University of Redlands in 1980 with a B.S. in Business Administration & Management.
Sue joined RPM in 1999 and because of her extensive background in all phases of the mortgage industry; she has become one of the top producers in the company. She has made the 'Platinum Club' and 'President's Club' each year and has been awarded for: Most Knowledgeable Loan Agent, Top Unit Originator and Closer, and Top Dollar Originator and Closer.
For the last 25 years, Sue has concentrated her considerable talents on helping her clients obtain loans for the purchase or refinance of residential property. Sue's goal is to obtain for every client the best loan for their situation. Her close attention to detail consistently results in satisfied clients who are always pleased with their home financing experience.
Sue and her husband Dave have teen-age twins and reside in the city of Walnut Creek. Her hobbies are family activities, tennis and annual trips to Hawaii with her fellow 'Platinum Club' winners.
Sue and her team were fast, responsive, knowledgeable, and patient! We were first time home buyers, pretty clueless, but they stuck with us...even though it took us a year to get our home. Also, Sue went above and beyond by calling the listing agent on our behalf, showing up to meet us in person at signing, and following up with us after we got into our house. We feel really comfortable with Sue and her team, and would love to work with them again! Sue Carlson is the best in the business. RPM will always have our business because of Sue and her team. I've worked with Team Carlson through several transactions now, and have also inquired with other lenders, and we always end up sticking with Sue. She's responsive, patient, and will absolutely make sure you have the best possible loan available. I recommend her to everyone I meet that is looking for a mortgage broker. Sue is the ultimate professional! She is very knowledgeable and understands the current trends with the real estate market and mortgages. She handled every question, task, or issue during the escrow process that made escrow stress free! She also has an awesome team that assisted while she was unavailable for one week. I can't ask for a better person to work with and would highly recommend her to anybody in need of a loan consultant! Sue was absolutely amazing! This was our first home purchase and she made the overwhelming manageable. Any time we had questions, whether it was by phone or email, she promptly replied. That alone is worth it! I've already started recommending her to friends/co-workers I know looking to purchase a home. We had a lot of confidence in Sue. She helped us every step of the way and was always available to answer my questions we had. I would definitely recommend her to others.